Effective Date: May 1, 2026
Owner: Wizcart Technologies Incorporated
This Service Provider Terms of Use is issued by WIZCART TECHNOLOGIES INCORPORATED, a British Columbia corporation (corporation number BC1541387, incorporated 27 May 2025 under the BC Business Corporations Act) extra-provincially registered to carry on business in Alberta (Alberta corporate access number 2128144090) ("Wizcart", "we", "us", or "our"). Wizcart operates the Wizcart technology marketplace platform in Canada. Public legal notices, operational correspondence, and mailing communications may be sent to Wizcart at 903 8 Ave SW Office - 931, Calgary, AB T2P 0P7, Canada.
These Service Provider Terms of Use (the "Terms") form a legally binding agreement between you and Wizcart for your access to and use of the Platform to offer Provider Services as an independent third-party Service Provider. By creating a Service Provider account, submitting onboarding information, accepting bookings, or otherwise using the Platform as a Service Provider, you agree to these Terms and incorporated policies. Wizcart records your acceptance of this document each time you check the applicable "I agree" or equivalent acceptance checkbox in the Platform. Wizcart records the date and time of your acceptance, the version of this document you accepted, your IP address, and your User-Agent (browser and device information) on Wizcart's servers as evidence of your acceptance. By checking the acceptance checkbox, you confirm that you have read this document, that you understand it, and that you agree to be bound by it.
Wizcart provides Platform Services only. Wizcart does not provide, perform, deliver, supervise, control, manage, inspect, guarantee, or warrant the underlying services booked through the Platform ("Provider Services"). Provider Services are offered and performed solely by independent third-party Service Providers. Any agreement for Provider Services is between the User and the selected Service Provider, not Wizcart.
Service Providers are independent third-party businesses or individuals. They are not employees, agents, partners, franchisees, joint venturers, representatives, legal delegates, workers, staff, technicians, or contractors of Wizcart. Wizcart may suspend, restrict, delist, or terminate Platform access for breach of published terms or marketplace standards. Such action is a marketplace-access remedy and does not create an employment, agency, supervisory, or dependent-contractor relationship.
Wizcart may review documents submitted by Service Providers for platform eligibility, trust and safety, fraud prevention, or compliance purposes. Such review is limited, may rely on information provided by the Service Provider or third parties, and does not guarantee that a Service Provider is licensed, insured, qualified, compliant, safe, suitable, or able to perform any specific Provider Service. Service Providers remain solely responsible for maintaining all required licences, permits, certifications, registrations, insurance, tax accounts, qualifications, and legal compliance.
You operate your own independent business or sole-proprietor activity. You control whether to use the Platform, whether to accept a booking, your lawful service methods, tools, equipment, supplies, personnel, assistants, subcontractors, pricing, hours, route, business expenses, tax filings, insurance, licences, permits, and professional standards. Wizcart does not provide wages, salary, vacation pay, overtime, employment benefits, payroll deductions, tools, equipment, vehicle, supplies, or workers' compensation coverage for you.
You are free to offer services through other platforms, direct customers, websites, advertising channels, or competing marketplaces. Nothing in these Terms creates exclusivity.
You must be legally capable of contracting and lawfully permitted to offer the Provider Services you list.
You must provide correct, current, complete, and verifiable identity, business, licence, permit, certification, registration, insurance, tax, and payout documentation before offering services and whenever requested by Wizcart. You self-declare that all documents you submit are true, accurate, current, and complete, and that no document has been modified, doctored, altered, or fraudulently created. Submission of false, doctored, or misleading documents may result in immediate suspension or termination of Platform access and may make you liable for resulting claims, losses, penalties, damages, and customer claims.
You must maintain commercial general liability (CGL) insurance with minimum coverage of CAD $2,000,000 per occurrence appropriate to your service category. Your CGL policy must be active, unmodified, and not doctored or altered in any way. A current certificate of insurance evidencing your CGL coverage, with policy number, effective dates, coverage limits, and insurer name, must be on file with Wizcart before service activation and at every policy renewal. Wizcart strongly recommends that you name WIZCART TECHNOLOGIES INCORPORATED as Additional Insured on a primary and non-contributory basis using the IBC 2100 endorsement form or an equivalent industry-accepted Canadian endorsement; this recommendation is in your own interest because it improves the coordination of any claim arising from your Provider Services. Whether or not Wizcart is named as Additional Insured, you remain primarily and solely liable for all claims, losses, damages, penalties, and expenses arising from your Provider Services.
You must immediately update Wizcart if any licence, permit, insurance policy, certification, registration, tax number, or legal qualification expires, is cancelled, is suspended, changes, becomes inaccurate, or is no longer valid.
Failure to provide or update required documentation may result in account suspension, delisting, payout hold, booking cancellation, termination of Platform access, reporting to authorities where legally required, or other marketplace-access action.
You remain fully and solely liable for claims, losses, penalties, tax consequences, damages, customer claims, regulatory action, or insurance denial caused by missing, expired, false, inaccurate, incomplete, doctored, or outdated documentation.
If your taxable supplies exceed the CRA small-supplier threshold (currently CAD $30,000 in worldwide taxable supplies in the preceding four calendar quarters), you are responsible for GST/HST registration, collection, remittance, and reporting. Wizcart cannot determine your aggregate revenue from all sources.
Service Providers are primarily and directly responsible for Provider Services, including service delivery, workmanship, safety, regulatory compliance, licensing, permits, insurance, taxes, personnel, assistants, subcontractors, tools, methods, mistakes, negligence, misconduct, property damage, personal injury, and any failure to perform. Wizcart support, dispute intake, refund processing, account review, document review, or claims routing does not make Wizcart the provider, employer, supervisor, insurer, guarantor, or backstop for Provider Services.
For claims arising from Provider Services, the Service Provider's own insurance is primary. Service Providers must maintain valid insurance appropriate to their service category, notify their insurer of incidents or claims, and cooperate with Users, Wizcart, insurers, regulators, and authorities. Wizcart does not provide insurance coverage for Service Provider mistakes, negligence, misconduct, damage, injury, licensing failure, or insurance gaps. Wizcart's insurance, if any, is subject to the terms, conditions, limits, exclusions, deductibles, and determinations of the applicable policy and insurer. Nothing in this document creates a promise that Wizcart will insure, defend, indemnify, or pay for claims arising from Provider Services.
As a condition of Platform access, you may be required to complete identity, credential, and criminal-record or sanctions screening through an independent third-party verification provider designated by Wizcart. This requirement exists solely as a marketplace trust and safety measure and is not employment screening, hiring, or employer vetting by Wizcart. Current verification provider information is available on request to privacy@wizcart.com.
Background verification has limitations, including false positives, false negatives, incomplete databases, reporting delays, and jurisdictional differences. Completion of verification does not constitute Wizcart's endorsement, certification, guarantee, or approval of you or your services.
When a User selects you and a booking is confirmed, you and that User form a direct Service Agreement for the Provider Services described in the booking flow and any lawful in-Platform written updates agreed between you and the User. Wizcart is not a party to that Service Agreement.
You may, in your business discretion, use assistants or subcontractors only if the User consents in-Platform before the Service, the individuals meet applicable legal and platform eligibility requirements, you have completed the Team Member Self-Declaration and Compliance Attestation, and you remain fully responsible for their acts, omissions, insurance, taxes, payment, supervision, safety, background checks, licensing, and compliance. Wizcart does not control your hiring, training, supervision, discipline, or termination of personnel.
Payments are processed through Stripe Connect or another approved payment service provider. You authorize Wizcart and the payment service provider to process payments, issue receipts, handle refunds and chargebacks, deduct authorized amounts, and remit payouts to your verified connected account.
Unless a written program-specific agreement states otherwise, you retain eighty-eight percent (88%) of the service price before applicable taxes, and Wizcart retains twelve percent (12%) as a platform commission. A minimum platform commission of CAD $3.00 may apply per transaction. Stripe or another payout processor may charge third-party payout fees, which are deducted from your payout and not retained by Wizcart.
The customer-side five percent (5%) order-processing fee is charged to Users by Wizcart and is not deducted from your service price. It remains applicable even where a provider-side commission discount or zero-commission program applies, unless a written Wizcart program term states otherwise.
Program exceptions, such as Brand Ambassador, Lighthouse VIP, referral rewards, tips, urgent-dispatch bonuses, order-milestone bonuses, or weekly streak bonuses, apply only if published in the Provider dashboard or agreed in a separate written program term. Not all offers or bonuses run at the same time. Wizcart may require budget approval, eligibility gates, fraud checks, and program-specific terms before any bonus is earned.
Wizcart does not withhold income tax, Canada Pension Plan contributions, Employment Insurance premiums, or other payroll deductions from your payouts. You remain responsible for your own tax filings, tax registration, remittance, and professional tax advice.
Wizcart is a Reporting Platform Operator under Part XX of the Income Tax Act (Canada) and is required to collect, verify, and annually report Reportable Seller information to the Canada Revenue Agency by 31 January of each year for the preceding calendar year. By accepting these Terms you authorize Wizcart to use the tax identification and identity information you provide (which may include your legal name, primary address, business number, GST/HST registration number, Social Insurance Number where you are an individual Reportable Seller, and financial account identifier) for Part XX reporting purposes and to disclose that information to CRA as legally required. Wizcart will provide you with a copy of the information reported about you each year as required under Part XX. You are responsible for ensuring that the tax information you provide to Wizcart is accurate, current, and complete; inaccurate information may result in misreporting and any resulting CRA action is your responsibility except to the extent caused by Wizcart's error.
You are solely responsible for the quality, fitness, safety, legality, timing, and outcome of Provider Services. Wizcart does not direct, supervise, inspect, manage, or evaluate your workmanship, method, tools, technique, or professional judgment.
You must comply with all applicable laws, health and safety standards, human-rights obligations, privacy obligations, consumer-protection requirements, tax requirements, municipal bylaws, licensing requirements, insurance requirements, and category-specific standards applicable to your Provider Services.
Where required by applicable law, including the Workers' Compensation Act (Alberta) and equivalent workers' compensation statutes in other Canadian provinces where you perform Provider Services, you must register with the applicable workers' compensation authority (such as the Workers' Compensation Board of Alberta (WCB Alberta), WorkSafeBC, or the Workplace Safety and Insurance Board (Ontario)), maintain your account in good standing, and pay premiums as required by law. Wizcart may require you to furnish a current clearance letter or equivalent proof of compliance as a condition of continued Platform access in applicable categories. Failure to maintain workers' compensation registration where required may result in account suspension, delisting, payout hold, or termination of Platform access in addition to direct provider liability for any uninsured workplace incident.
For Phase 1 categories, Makeup and Hair Service Providers must comply with Alberta personal-services health and safety requirements, including sanitation, infection-control, single-use-tool, and product-safety standards where applicable. Junk Removal Service Providers must comply with Alberta waste-management and environmental requirements, use authorized facilities, retain disposal documentation where appropriate, and not handle hazardous, designated, biomedical, asbestos, lead, radioactive, or otherwise regulated materials unless they hold all required authorizations and the Platform permits the booking category.
You and the User should first attempt to resolve service concerns directly. If a User contacts Wizcart, Wizcart's review is limited to administering payment facilitation, refund rules, chargeback rules, published Community Standards, safety rules, and platform-access remedies. Wizcart does not assess your professional skill, technique, methodology, or workmanship as an employer or supervisor.
If a refund, cancellation charge, chargeback, correction, tax adjustment, or payment service provider fee applies, you authorize Wizcart to deduct corresponding amounts from current or future payouts or invoice you. Any refund action is an administrative payment-facilitation action and not an employment discipline or quality-supervision decision.
Wizcart recommends that booking-related communications occur through in-Platform messaging so there is a record for support, payment, and dispute administration. You remain free to communicate with Users through lawful means as part of your independent business, but off-Platform communications may not be available for support review.
You may use User personal information only to perform the specific Provider Service booked by that User, communicate about that booking, comply with law, or resolve a related dispute. You may not retain, sell, disclose, market to, or reuse User personal information for unrelated purposes.
Customer-service operations supporting the Canadian Platform may be performed by Wizcart personnel, contracted service providers, or affiliated support teams located in Canada, the United States, or India, as support and dispute-facilitation functions. Personal information processed by support personnel located outside Canada may be subject to the laws of the jurisdiction in which they operate, including lawful access requests. Wizcart's Privacy Policy provides additional information about cross-border processing and applicable safeguards; you may contact privacy@wizcart.com for further details. Support personnel do not direct your performance of Provider Services, set your hours, pricing, routes, tools, personnel, or methodology, or impose employment discipline. Final account-access remedies are exercised by Wizcart in accordance with these Terms.
You must comply with the Acceptable Use and Community Standards and Service Provider Code of Conduct. You may not manipulate bookings, reviews, search results, payments, promotions, referrals, pricing disclosures, or customer communications. You may not solicit off-Platform payment for a Platform-booked service.
Wizcart may suspend, restrict, delist, or deactivate Platform access for objective evidence of fraud, unlawful activity, verified safety risk, material breach, expired or inaccurate required documentation, regulatory risk, repeated verified non-fulfilment, misuse of User information, or serious violation of Community Standards.
Except where immediate action is reasonably necessary to address fraud, imminent safety risk, legal compliance, payment risk, privacy breach, or serious platform-integrity risk, Wizcart will provide at least fourteen (14) days' written notice and a written reason before permanent deactivation, with an opportunity to respond where the issue is reasonably capable of review or cure. Account action is a marketplace-access remedy and not employee discipline.
You receive only a limited, revocable, non-exclusive, non-transferable right to access the Platform for its intended purpose. Wizcart and its licensors, including Wizcart Technologies LLC as the owner of the WIZCART trade-marks used in Canada under licence, retain all rights in the Platform. You are responsible for content you upload, including profiles, images, descriptions, messages, and promotional content, and you must ensure it is lawful, accurate, non-infringing, and not misleading.
The Platform is provided on an "as is" and "as available" basis to the fullest extent permitted by law. Wizcart does not guarantee booking volume, revenue, ranking, visibility, customer demand, payout timing controlled by third parties, User conduct, or Platform availability.
To the fullest extent permitted by law, Wizcart and its directors, officers, employees, affiliates, licensors, vendors, and agents are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, lost data, goodwill loss, or business interruption.
Wizcart's aggregate liability for Platform Services claims will not exceed the greater of: (a) the platform commission retained by Wizcart from your transactions during the six (6) months before the event giving rise to the claim; or (b) CAD $500.
Nothing in this Section limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for fraud, fraudulent misrepresentation, personal injury or death caused by negligence, any non-waivable right or remedy under the Consumer Protection Act (Alberta) or the Personal Information Protection Act (Alberta), or harm caused by Wizcart's gross negligence or willful misconduct.
You will defend, indemnify, and hold harmless Wizcart from claims, losses, liabilities, damages, penalties, assessments, and expenses, including reasonable legal fees, arising from or related to: your Provider Services; your breach of these Terms; your assistants, subcontractors, or personnel; your failure to maintain licences, permits, certifications, insurance, tax registration, or legal compliance; your submission of false, doctored, or misleading documentation; your misuse of User personal information; your content; your tax obligations; your insurance gaps; or your breach of representations about your independent business status. This indemnity does not require you to indemnify Wizcart for Wizcart's own gross negligence, willful misconduct, or fraud.
For material amendments affecting commission rates, payout terms, dispute-resolution procedures, governing law, indemnity, arbitration, account-deactivation rights, or this amendment clause, Wizcart will provide at least thirty (30) days' advance notice by in-app message and email. During the notice period, you may deactivate your account without penalty, and confirmed bookings already accepted before the effective date will proceed under the prior version unless the change is legally required sooner.
For Canadian Service Providers, these Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. You and Wizcart will first attempt to resolve any dispute informally by contacting each other through the Platform. If a dispute is not resolved within thirty (30) days, you and Wizcart agree that the dispute will be finally resolved by binding arbitration, and not in court, except for the matters expressly carved out below. The arbitration will be administered by the ADR Institute of Canada, Inc. (ADRIC) under its Arbitration Rules, before a single arbitrator, with the seat (legal place) of arbitration in Calgary, Alberta, conducted in English, and hearings may proceed by video conference. The arbitrator's award is final and binding and may be entered for enforcement in any court of competent jurisdiction. Arbitration filing fees and arbitrator fees must not prevent a Service Provider from meaningfully pursuing a claim: for any provider claim of CAD $100,000 or less, Wizcart will pay any arbitrator fees and arbitration filing fees in excess of the comparable Alberta Court of Justice Civil Division filing fee for a claim of the same monetary value.
Arbitration under these Terms will be conducted only on an individual basis, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. To the fullest extent permitted by applicable law, you and Wizcart waive any right to participate in a class, collective, or representative action arising out of or relating to these Terms or the Platform. If this individual-basis requirement is found unenforceable for a particular dispute, that dispute will proceed in a court of competent jurisdiction on an individual basis rather than in arbitration, and all other disputes remain subject to arbitration. This Section does not waive any non-waivable statutory right.
Nothing in this Section limits your right to pursue non-waivable statutory rights or to file a complaint with Alberta Employment Standards, the Workers' Compensation Board of Alberta, the Alberta Human Rights Commission, the Office of the Information and Privacy Commissioner of Alberta, the Office of the Privacy Commissioner of Canada, the Canada Revenue Agency, Service Alberta consumer-protection authorities, the Competition Bureau, the Canadian Radio-television and Telecommunications Commission, or any other regulator or tribunal with jurisdiction. In addition, either party may bring an individual claim within the monetary jurisdiction of the Alberta Court of Justice Civil Division in that court instead of arbitration, and either party may seek urgent injunctive or equitable relief in a court of competent jurisdiction. These are exceptions to the agreement to arbitrate set out above.
Nothing in this document limits, excludes, or waives any non-waivable right, remedy, warranty, duty, or protection under applicable federal, provincial, territorial, or municipal law. If this document conflicts with a non-waivable legal requirement, the legal requirement controls to the extent of the conflict.
Wizcart is not liable for any failure or delay in providing Platform Services caused by events beyond its reasonable control, including acts of God, natural disaster, severe weather, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, government order, utility or telecommunications failure, internet or hosting outage, cyberattack, or labour disruption. This Section does not excuse any obligation to refund amounts paid for Provider Services or fees that have not been rendered.
The following provisions survive termination or expiry of these Terms and deletion of your account: Limitation of Liability; Indemnity; Intellectual Property; the content licence; Governing Law (including Courts, Arbitration, and Regulator Rights); Force Majeure; and any other provision that by its nature should survive, together with any payment, tax, or record-retention obligation that accrued before termination.
For more information, see our Trademark Notice.
Provider Services booked through the Platform are performed by independent third-party Service Providers and are not performed by Wizcart Technologies LLC or Wizcart Technologies Incorporated.
WIZCART and the WIZCART logo are trademarks of Wizcart Technologies LLC and are used in Canada by Wizcart Technologies Incorporated under licence from Wizcart Technologies LLC. Wizcart Technologies LLC controls the character and quality of the Platform Services provided under the WIZCART mark in Canada.
Wizcart Technologies Incorporated
Public legal notice, operational, and mailing address: 903 8 Ave SW Office - 931, Calgary, AB T2P 0P7, Canada
Phone: +1 866-949-2278
Customer contact form: https://wizcart.com/contact-us
Service Provider contact form: https://partner.wizcart.com/contact-us
Support: support@wizcart.com
Privacy: privacy@wizcart.com
Legal: legal@wizcart.com
Accessibility: accessibility@wizcart.com
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